Product Updates

We’ve added a smoother and more flexible rescheduling flow for service orders. Admins can now enable rescheduling and assign role-based permissions, while Admin/Merchant/Manager can adjust timings on accepted bookings through the Update Timings option. All changes reflect instantly, appear in booking history, and automatically trigger updated order-modification emails to keep customers informed. This feature is only accessible once order is accepted.

Earlier, merchants were represented only by name, which often caused confusion when multiple outlets shared the same name. To address this, we’ve introduced clearer identification to eliminate mix-ups. Each outlet is now easily distinguishable, making selection and navigation much smoother.

This enhancement is now available across the Product, Promos, Discounts, and Freebies sections. Wherever the merchant dropdown appears, you will now see the store name along with its unique Merchant ID.

📍 Platform Availability:

These changes are reflected on both the Admin and Manager platforms.

For Pay-on-Delivery orders, customers now see a “Pay Now” option on the Order History page after placing the order.

Previously, if a customer completed this repayment online, the updated payment method and gateway details were not reflected in Tookan.

With this update, whenever a customer repays online:

The payment method is automatically updated on Tookan (even if the order was originally Pay on Delivery).

Tookan now receives the correct repayment status and details during TaskEnd, ensuring accurate records for delivery agents and operations teams.

Purpose: Maintain consistent payment information across Yelo and Tookan, avoid delivery-level confusion, and improve order accuracy.

Admins and managers can now enable Distance-Wise Delivery Charge Range from:

Configure → Order Settings → Delivery.

Once enabled, the admin can set a minimum and maximum per-kilometer delivery charge for the marketplace.

Users will see an estimated delivery charge range based on the distance between the merchant and their selected delivery address.

This estimate will appear on multiple surfaces, including the Merchant Listing, favourite Merchants, Product Page, and Merchant Search results.

Purpose: To give users a quick & upfront idea of potential delivery costs before placing an order.

Note: This is an estimated range only. The actual delivery charge will be shown on the checkout page.

The Address Flow in the Flutter customer app has been completely refreshed with a cleaner interface, smoother navigation, and an improved experience for adding and managing addresses. Users can now also update their personal details—name, phone number, and email—directly within the address form, making address records more complete and accurate for deliveries.