We’ve added a smoother and more flexible rescheduling flow for service orders. Admins can now enable rescheduling and assign role-based permissions, while Admin/Merchant/Manager can adjust timings on accepted bookings through the Update Timings option. All changes reflect instantly, appear in booking history, and automatically trigger updated order-modification emails to keep customers informed. This feature is only accessible once order is accepted.

Earlier, merchants were represented only by name, which often caused confusion when multiple outlets shared the same name. To address this, we’ve introduced clearer identification to eliminate mix-ups. Each outlet is now easily distinguishable, making selection and navigation much smoother.

This enhancement is now available across the Product, Promos, Discounts, and Freebies sections. Wherever the merchant dropdown appears, you will now see the store name along with its unique Merchant ID.

📍 Platform Availability:

These changes are reflected on both the Admin and Manager platforms.

For Pay-on-Delivery orders, customers now see a “Pay Now” option on the Order History page after placing the order.

Previously, if a customer completed this repayment online, the updated payment method and gateway details were not reflected in Tookan.

With this update, whenever a customer repays online:

The payment method is automatically updated on Tookan (even if the order was originally Pay on Delivery).

Tookan now receives the correct repayment status and details during TaskEnd, ensuring accurate records for delivery agents and operations teams.

Purpose: Maintain consistent payment information across Yelo and Tookan, avoid delivery-level confusion, and improve order accuracy.

Admins and managers can now enable Distance-Wise Delivery Charge Range from:

Configure → Order Settings → Delivery.

Once enabled, the admin can set a minimum and maximum per-kilometer delivery charge for the marketplace.

Users will see an estimated delivery charge range based on the distance between the merchant and their selected delivery address.

This estimate will appear on multiple surfaces, including the Merchant Listing, favourite Merchants, Product Page, and Merchant Search results.

Purpose: To give users a quick & upfront idea of potential delivery costs before placing an order.

Note: This is an estimated range only. The actual delivery charge will be shown on the checkout page.

The Address Flow in the Flutter customer app has been completely refreshed with a cleaner interface, smoother navigation, and an improved experience for adding and managing addresses. Users can now also update their personal details—name, phone number, and email—directly within the address form, making address records more complete and accurate for deliveries.

Customers can now change their preferred language even after logging in, providing greater flexibility and accessibility. Previously, language selection was only available on the login screen. This enhancement significantly improves user experience for multilingual audiences, ensuring smoother navigation and engagement throughout the platform.

A new “Gallon” price type has been added, allowing Admin/Managers/Merchants to define product pricing per gallon. Earlier, only standard price types were supported. This enhancement enables more accurate pricing for businesses dealing with liquid or fuel-based products, improving flexibility and operational efficiency.

A single date and time formatting function was introduced to replace the repeated formatting logic previously used across multiple files. Since backend timestamps arrive in different ISO formats, the results on various screens were inconsistent. The new utility standardizes the input, supports all timestamp variations, and outputs the required date and time formats consistently across the app, removing the need for manual conversions in individual files.

Merchants are now restricted from modifying Customer Tags, ensuring that only admins can manage tag creation and configuration. Previously, merchants could enable or disable these tags directly from their dashboard. This update reinforces data consistency and administrative control, preventing unauthorized edits and maintaining standardized customer segmentation across the platform.

The Merchant Card UI has been updated with improved image rendering, cleaner spacing, refreshed colors, and a smoother tag display. Preorder visibility has also been refined for a more consistent experience across Android and iOS.

Order creation APIs have been updated to include the Location ID parameter, ensuring more accurate order tracking and synchronization between Yelo and Square POS. This enhancement improves location-specific order management and reporting.

The ORDER_STATUS_CHANGE webhook for custom payment gateways now includes a new key: amount_to_be_refunded. This provides the exact refund amount based on Yelo’s cancellation policy, enabling the admin to process refunds accurately on their end without manual calculation.

Managers can now create and manage checkout banners, including important messages like delivery delay alerts, if granted the required permissions. This allows timely communication with customers directly at checkout while reducing dependency on Admin for banner updates.

Managers can now be assigned city-specific roles, allowing them to manage operations, orders, and settings limited to their designated city. This provides better control, delegation, and accountability across multiple locations.

Customers can now submit reviews for a merchant only after placing their first successful order. This ensures that feedback is authentic and based on actual experience, improving the reliability and credibility of merchant reviews.

In the Flutter app, when a customer shares a referral link, the referral code is now automatically prefilled in the signup template for the new user who downloads the app via that link. This streamlines the referral process, ensuring accurate tracking and a smoother onboarding experience.

The agent flow for Service-Level Scheduling has been implemented in the service-level marketplace - flutter application. This allows the customer to see the agent details before placing the order.

Previously, customers placing orders with a total amount of zero did not receive any confirmation. Now, even for zero-value orders, customers will see the Thank You page, confirming that their order has been successfully placed.

The Show on Map feature is now available for both pickup and delivery tasks. Previously limited to home deliveries, this enhancement allows customers and agents to track all task types on the map, improving visibility and operational efficiency.

Yelo now supports Ozow as a new payment gateway, enabling merchants to accept secure online payments through this provider.

The Snooze functionality for merchants has been enhanced to allow both Admins and Managers(for assigned merchants) to disable listing and services "Temporarily". This provides better control over visibility while maintaining operational flexibility.

At the marketplace level, when only a single tax is applied, its name will now be displayed directly in the order breakdown, regardless of the tax terminology. This provides clearer information to customers and simplifies invoice readability.

A new Wallet Credit referral flow has been introduced, providing an alternative to the existing promo code–based rewards system. In this new setup, when a customer signs up using a referral code, both the referrer and referee receive a pre-defined wallet credit amount set by the admin. Admins can configure separate reward amounts for each party and set a maximum cumulative referral limit per customer. They can also choose between the Wallet Credit or Promo Code referral methods—only one can be active at a time. This enhancement offers more flexibility and direct value to users through instant wallet rewards.

While adding ad banners in the admin dashboard, Admin/Merchant/Manager can now set a start and end time to control the duration for which the banner will be visible to customers.

We have introduced Shopify integration in Yelo, allowing merchants to seamlessly connect their Shopify store. From the Admin Extension Panel, Admin can enable Shopify integration and Merchants can configure their Shopify keys from configurations. Once connected, product catalogs can be synced from Shopify to Yelo, with an option to manually trigger “Sync Now” from the catalog page. Shopify order events are automatically reflected in Yelo via webhooks, ensuring real-time updates. The integration also supports inventory management for smooth operations.

We have redesigned the product editing experience with the new Add Description Page (ADP). Earlier, editing or adding a product opened in full screen and always redirected merchants back to the first category, causing unnecessary scrolling to reach the intended category. Now, product details can be edited in a side panel, preserving the current position and improving efficiency. Additionally, the UI has been restructured: instead of a single scroll-heavy page, product information is now organized into clear, dedicated tabs for easier navigation and better usability.

We’ve upgraded Paymob integration on Yelo for a smoother payment experience. The new version now fully supports split functionality, enabling automatic distribution of payments between Admin and Merchant. To get started, Admins need to add their Admin Keys, and Merchants must configure their Merchant Keys. This upgrade ensures faster, more reliable transactions with a seamless integration flow.

Managers can now reorder banners if they have been granted the required permissions. This enhancement allows for greater flexibility in managing banner display order, ensuring that important or time-sensitive banners are prioritized without relying solely on Admin access.

We have revamped the profile section in the customer Flutter app with a cleaner and more intuitive UI. The redesign makes navigation easier, improves accessibility of key account details, and ensures a modern, consistent look across the app. This revamp was done to enhance the overall user experience, allowing customers to quickly access and manage their profile information with minimal effort.

We have streamlined sponsorship management with a new global toggle that allows Admins to enable or disable sponsorship across the entire marketplace at once. Previously, this had to be done merchant by merchant, but now a single toggle under Configure > General Settings > Preferences > Enable Platform Sponsorship controls it platform-wide.

Additionally, the Show Sponsorship to Merchant toggle is now fully functional. When enabled, merchants can view and manage their own sponsorship settings directly. This gives Admins greater flexibility in controlling platform-wide sponsorship while empowering merchants with self-service options.

The character limit for addon names has been increased from 30 to 50 characters. This allows merchants to create more descriptive addon titles without truncation, improving clarity and flexibility in menu or catalog setup.

The row limit for CSV uploads has been increased to support larger datasets. Merchants can now upload up to 3000 rows for addon and related files, compared to the earlier limits of 1000 for new entries and 500 for updates. This enhancement streamlines bulk operations and reduces the need for multiple file uploads.

Now the admin can set discounts based on payment methods, they can set discounts based on payment methods. If customers choose any of the payment gateway offers, payment gateway will get applied automatically.

Please note if you don't choose the payment offer and proceed with the payment method , the offer will not be applied.

Customers can now view only the available dates and time slots when booking a service. Any dates or time slots where the service is not available will be excluded from the selection view.

Zoom has now been integrated into the Consultancy Booking Flow on Yelo. This enables automatic Zoom meeting creation when a customer books a consultancy session.

We’ve introduced a new Freebie feature that allows merchants to offer a free product to customers based on cart value or specific product purchases. Merchants/Admin can configure this under Merchant/Admin Dashboard >> Marketing >> Promotions >> Freebie, where they can set conditions, choose the free product, and define the validity period. On the customer side, a Free Gift section appears at checkout if the offer is applicable, allowing customers to select their free item.

Note: This feature is not available for Master Brand merchants.

Promos can now be scheduled to run on specific days of the week and time slots. This allows admins to set a recurring weekly schedule during which the promo will be visible and applicable for customers.

Managers now have the ability to view and edit customer wallets, provided the appropriate permissions are granted via role settings. This enhancement improves operational control and allows managers to support wallet-related queries without requiring admin access.

The slot booking flow in Flutter apps is now improved to automatically open the next available date with active slots. Previously, it defaulted to the current date even if no slots were available. This enhancement streamlines the booking experience, helping customers find and select available time slots more efficiently.

The address selection UI on hybrid apps has been redesigned for a smoother experience. Additionally, the flow now auto-selects the nearest saved address as the default booking address from the customer's saved list, reducing manual effort and speeding up the checkout process.

In hybrid apps, tracking for single-service orders now happens directly within the app—without redirecting users to external links. This provides a seamless, in-app experience for order tracking, enhancing user convenience and reducing navigation friction.

In the cannabis workflow, merchant delivery time is now visible, which was previously not supported. This update provides customers with clearer delivery expectations and helps merchants manage transparency and compliance more effectively.

A new Admin-Level Checkout Banner is now available, allowing platform admins to display important messages across the entire marketplace during checkout. If both admin and merchant banners are enabled, the admin banner will take precedence and be shown to customers. This ensures platform-wide communication of critical updates.

Order status tickets, previously visible only on the product listing page, are now displayed on the homepage and catalog listing pages as well. This enhancement ensures customers can track their active order status seamlessly across key sections of the platform, improving visibility and user experience.

You can integrate Yelo’s flutter SDK into any app . providing open methods to perform functions like logout, delete account along with some direct functions to open specific yelo screens.

Timezone configuration is now restricted to admins only. Previously, managers had access to modify this setting, but it is now disabled for manager roles to maintain consistency and prevent unintentional system-wide time discrepancies.

PeachV2 can now be enabled at the merchant level, allowing payments made via the merchant dashboard to be processed through the merchant’s own PeachV2 account. Meanwhile, wallet, gift card, rewards, and subscription flows will continue to be handled via the admin's PeachV2 account. Once the feature is enabled from the admin’s Extensions, merchants can add their PeachV2 keys directly from their configuration panel. This gives merchants more control over their own transactions while maintaining platform-level consistency.

The tag management section under Merchant Configuration now features an improved UI with better visibility and a new search bar, making it easier to view, access, and manage tags efficiently.

Merchants can now control promo eligibility by mapping specific customers to a promo. A customer list can be uploaded to define who can access the offer. This allows targeted promotions, better campaign control, and improved marketing precision. Configuration options are available in the promo setup section.

The search functionality now supports the sponsorship tag. Merchants marked as "Sponsored" will now appear in relevant search results, enhancing their visibility and ensuring better placement within the platform.

Laundry orders on Yelo now support tax-inclusive pricing and product-level tax visibility. Customers can view applicable taxes directly on each laundry item, improving pricing transparency. Merchants can configure these tax settings from the dashboard for better compliance and clarity.

Merchants can now set Holiday Hours to mark their store as unavailable during specific dates—perfect for planned closures like holidays or inventory breaks. Your store will automatically go offline during this period and come back online once it ends.

Enable from Configure > General Settings > Preferences > Enable Holiday Hours.Merchants can then set it up directly from their dashboard.

Note: Applies to merchant-level hours only, not individual services.

You can now temporarily snooze merchants, categories, and products to manage availability without deleting them. Merchants can be snoozed directly from the Merchant Dashboard, making them completely unavailable on the platform for the specified duration. Categories and products can be snoozed from the Catalog section—in this case, they will remain visible to users but will appear as unavailable.

If pre-ordering is enabled, customers can still place orders for a future time when the product or category becomes available again.

The snooze feature can be unsnoozed anytime, allowing for scheduled reactivation and helping merchants efficiently handle downtimes, inventory gaps, or planned breaks.

Snooze any product /category :

Snooze any merchant :

Merchants can now display important messages directly on the checkout page using the new Checkout Banner feature in their configuration panel. By enabling this setting, a prominent banner appears during checkout to alert customers about critical information - such as delivery delays, holiday closures, or special instructions. Merchants can customize the message and set its visibility duration as needed.

Merchants can now see the delay time - beyond the configured threshold - for order acceptance directly within the order details. This helps track response lags, ensures better accountability, and supports faster operational improvements.

Yelo now supports Convenience Pay as a payment gateway specifically for TTD (Trinidad and Tobago), enabling merchants to accept secure online payments seamlessly in the region.

CybersourceV2 and Juspay payment gateways are now fully supported on theme-based storefronts.

Yelo has updated the PayFort payment gateway integration to support the latest API version. The gateway is now fully functional again, ensuring smooth and secure transactions for merchants using PayFort.

Managers can now create, view, and edit webhooks if granted the appropriate permissions by the admin.Admins can enable this capability through the Roles section under User Settings.

Customers can now apply promo codes while placing custom orders, unlocking discounts even for personalized or non-standard purchases. This enhancement ensures a consistent and rewarding checkout experience, improving satisfaction and encouraging repeat usage.

Customers can now easily discover and navigate to nearby merchants with the integrated map view in theme-based storefronts. This enhancement improves location visibility.

Merchants can now add a custom link to the checkout page. This allows customers to access and visit an external URL (such as terms, forms, or payment instructions) directly from the checkout flow, improving communication and providing necessary redirection seamlessly before order completion.

The signup experience via NOTP has been improved on hybrid apps. Customers are now directly redirected to WhatsApp, where they can access the sign-in link without manual navigation.

Managers with both view and edit access to merchants can now verify a merchant's account without requiring an OTP. This streamlines internal workflows and reduces dependency on OTP-based authentication.

We've updated the delivery assignment logic to prioritize Tookan over MealMe POS for order fulfillment, ensuring faster and more optimized delivery handling. If Tookan is unavailable or disabled, the system will then fall back to MealMe POS. Additionally, a new "Sync All Stores" option has been introduced to apply updates to both new and previously added stores. Menu syncs now have a cooldown period of 90 minutes, preventing repeat syncs within that timeframe.

The Thank You page flow has now been extended to all payment gateways. Previously, this confirmation page—displaying a success message along with the Order ID—was only shown for Cash, Stripe, and Pay on Delivery transactions. For all other payment gateways, users were redirected directly to the order listing or restaurant listing page after placing an order.

We have refined the delivery log generation flow for tasks sent to Tookan. Earlier, multiple repetitive logs were recorded for a single delivery task, making tracking cumbersome. With this enhancement, the system now generates clean, unique logs for each task, ensuring better clarity and traceability in the delivery process.

Managers can now view referral statistics directly within the platform. This fix improves transparency and oversight, allowing managers to easily track and analyze referral performance without relying on admin access.

The "Order Ready" notification has been optimized to go exclusively to the assigned agent, not the customer. This ensures agents are promptly informed to initiate pickup or delivery while avoiding unnecessary alerts for customers.

If there's a delay in auto acceptance of an order, the system now automatically adjusts the scheduled delivery/pickup time to reflect this delay. This ensures more accurate timing for task execution and improved delivery coordination.

Customers can now set purchases as recurring orders on a monthly or quarterly basis, in addition to the existing daily, weekly, and fortnightly options. This enhancement offers greater flexibility for long-term planning and simplifies repeat ordering for subscription-based or scheduled services.

We’ve redesigned the Laundry Checkout interface to offer a more intuitive and seamless user experience.